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Training

Although there is an element of DRP training that comes as part of performing the tests discussed above, there is certainly a need for more detailed training on some specific elements of the DRP process. Another aspect of training is to ensure adequate representation on staff of those trained in basic first aid and CPR.

Starting Emergency Power

Though it might seem simple, converting a datacenter to emergency power, such as backup generators that will begin taking the load as the UPS fail, is not to be taken lightly. Specific training and testing of changing over to emergency power should be regularly performed.

Calling Tree Training/Test

Another example of combination training and testing is in regard to calling trees, which was discussed previously in the Call Trees section. The hierarchical relationships of calling trees can make outages in the tree problematic. Individuals with calling responsibilities are typically expected to be able to answer within a very short time period, or otherwise make arrangements.

Awareness

Even for those members who have little active role with respect to the overall recovery process, there is still the matter of ensuring that all members of an organization are aware of the organization’s prioritization of safety and business viability in the wake of a disaster. Awareness training helps to address these matters.

Note

DRP training and awareness must also address the role that employees perform during disruptive events that pose a threat to human safety. Evacuation procedures are an example of this necessary training and awareness. For additional information on training and awareness directly related to safety concerns, review the “Personnel Safety Training, and Awareness” section in Chapter 4, Domain 3: Security Architecture and Engineering.